EN: Helping businesses master customer engagement through AI automation. I specialize in bridging Google Business Profiles with advanced LLM models to provide intelligent, brand-consistent review management.
CZ: Pomáhám firmám ovládnout péči o zákazníky prostřednictvím AI automatizace. Specializuji se na propojení Google Business profilů s pokročilými LLM modely pro inteligentní správu recenzí, která odpovídá identitě vaší značky.
Automated Review Management:
Integration of Google Business Profile with advanced LLMs (Large Language Models) like GPT-4 to generate human-like, brand-aligned responses to customer reviews.
N8N Workflow Integration:
Building robust, secure automation bridges for seamless data flow.
Sentiment Analysis:
Monitoring customer feedback in real-time to identify and highlight urgent issues.
Connection:
Securely connect your profile via Google API.
AI Analysis:
Our AI analyzes the tone and content of the review.
Smart Reply:
The system will prepare a personalized response for approval.
n8n.io: Advanced workflow orchestration for seamless integrations.
Google Cloud: Secure API infrastructure and data management.
OpenAI: State-of-the-art LLM models for natural language processing.
Telegram API: Real-time notifications and instant administrative control.
We prioritize quality and brand safety through our proprietary "Smart Approval" mechanism. While positive reviews (4-5 stars) are processed rapidly, any critical feedback (1-3 stars) triggers a special workflow. The AI generates a draft response which is sent directly to the administrator via Telegram. No response is posted to Google Maps until it is manually verified and approved by a human operator through the Telegram interface.
Data Access:
We access Google Business Profile data solely to list and respond to reviews via authorized OAuth 2.0 protocols.
Data Minimization:
We do not store personal customer information. Data is processed in real-time within our secure environment.
Third-Party Sharing:
We do not sell or share any data retrieved from Google APIs with third parties.